During the holiday club children arrive with eagerness and are greeted by familiar and friendly staff. There is a selection of activities for children to engage in play with staff or peers, before having group time to speak through the rules and routine for the day. This gives children a consistent routine.

Staff provide a relaxed, stimulating, and safe environment, where the children engage in a range of opportunities. The routine of the holiday club day is normally broken into arts and crafts and physical activities, added with snack and lunchtimes. Children enthusiastically engage with their peers and have opportunities to explore a range of physical activities,

Staff have strong relationships with children and families. They quickly build relationships with the children to understand their needs and how to support them, for example, by helping them to make friends. Children value their peers and have said they enjoy making new friends, especially with the coaches, and named some of their favourite activities, such as gymnastics.

Parents value the services offered and enjoy hearing their children talking about their experiences. They say how keen their children are to come and are exhausted when they return, showing they have had a fun-filled day.

The management lead the staff team efficiently. They ensure training is up to date and give staff opportunities to further their knowledge through observing practice and reflecting. Staff feel valued and enjoy the relaxed working environment, they all feel supported by leaders.